Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to hello@iconplus.com.pk.
- All
- Pre Sale Questions
- Order Related Questions
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Pre Sale Questions
If you have had a change of heart you must return the item to Icon Plus unused and in its original condition within 07 days for a refund. Each returned product must include all parts, accessories, instructions, packaging, etc. Please note that if security seals are broken or if blister packaging has been opened then the product is not in its original condition.
If you have a voucher to use, put your chosen items into the basket and go to the checkout. There you can select the option ‘Do you have a voucher’ here you can enter your voucher code and apply the discount to your order.
Typically, these deliveries arrive within 05 days and can be delivered between 9 am – 8 pm Monday to Friday.
We can be contacted on provided contact number via Call, Text, WhatsApp and Email.
Not necessary, but we would appreciate if you do.
Order Related Questions
Worldwide shipping options are available through best & reliable shipping sompanies around the World.
For domestic shipping 2 days are required & for International shipping 6 days are required if there are no delays due to weather or any unforeseen situations.
Depends on the City / Area where the product is being delivered to.
Once order is shipped, you will receive tracking details via Email/WhatsApp.
Once the item is delivered to you, you have 5 days to return an item, (Terms & Conditions Applied), Please refer Returns & Refund Policy for further clarity, step by step procedure & if the product is eligible for a return.
