Privacy Policy

Who we are

 Our website address is:


This policy is intended to help you understand how Icon Plus and affiliates (“Icon Plus,” “we,” or “us”) collect, use and safeguard the information you provide on our website.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.


Icon Plus collects different kinds of personal data from you when you use our website, below are some examples:
Identifiers. Such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers. such as name, address, telephone number, education, employment, employment history, credit card number, or debit card number. Some personal information included in this category may overlap with other categories.
Internet or other similar network activity. Such as browsing history, search history, and information on a consumer’s interaction with a website, application, or advertisement.
Geolocation data. Such as physical location or movements.
If you browse the Icon Plus website, you may generally do so anonymously without providing any personal data. However, there are cases in which we may ask you for personal data. Personal data is information that relates to an identified or identifiable natural person, this means a human being. Anonymous data, where you cannot find out who the data relates to, is not personal data.
We will occasionally conduct on-line surveys to better understand the needs and profiles of our visitors. In addition, we may request personal data when you register to receive additional information regarding our products and services, sign up for a newsletter, or send us a question. Even if you choose not to provide the information we request, you can still visit most of the Icon Plus website, but you may be unable to access certain options, offers, and services.

When you place an order for a product, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This personal data is required so that we can process and fulfill your order, send an order or shipping confirmation, as well as notify you of your order status.
All internet transactions with Icon Plus are performed on a secure server that encrypts your credit card information to ensure it is not read by unauthorized third parties.


We use different methods to collect data from and about you, including when you fill out a form or give us information via the phone, by post, online or by email or otherwise. Other instances where we may collect information are, when you:
Visit our website or social media pages (e.g. through cookies);
Enter a competition or promotion;
Sign up for our mailing list/newsletter;
Inquire about or order products through our website or via phone, fax, email, post or in person;
Buy our products or services;
Create an account on our website;
Provide feedback;
Fill in a form on our website; and/or
Otherwise, contact us.
If you make a payment to Icon Plus, we will ask for Payment Data and other information requested for processing your payment.
The Payment Data that you provide through the services is encrypted and transmitted directly through the respective Payment Processors servers. We do not store your Payment Data and do not control and are not responsible for the Payment Processors or their collection or use of your information.


We would like to send you information about products and services of ours which may be of interest to you such as product updates, special offers, important issues, and new products of Icon Plus. If you have consented to receive marketing, you may opt-out at a later date.
You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other companies.


Personal data provided by users who are 13+ years of age may be used for marketing and promotional purposes only by Icon Plus. Icon Plus does not rent, sell or otherwise distribute to third parties, your personal data entered on this site without your consent, unless required by law or as disclosed to you when the information is collected.

If you do provide us with consent to share your information with other companies, we may share your information with companies that offer products and services that may be of interest to you. These companies may then contact you directly with product or sample offers, personalized offers, and information, or to ask for your feedback on products and programs that they think may be of interest to you.
While we use all reasonable efforts to safeguard the confidentiality of your information, in relation to third parties, Icon Plus will have no liability for disclosure of any information obtained due to errors in transmission or their unauthorized acts. Icon Plus also reserves the right to change or update this policy, or any other policy or practice, at any time, with reasonable notice to users of its website.
Any changes or updates will be effective immediately upon posting to the Icon Plus site. We may share statistical or aggregated non-personal data about our users with advertisers, business partners, sponsors, and other third parties. This data is used to customize Icon Plus website content and advertising to deliver a better experience to our users.

No fee is usually required:
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we may need from you:
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time-Limited to respond:
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.


We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
While we take great care to protect your personal data on our website, unfortunately, no information transmission over the Internet can be guaranteed to be 100% secure. Accordingly, we cannot ensure or warrant the security of any information you send to us or receive from us online. This is particularly true for the information you send to us via email. We have no way of protecting that information until it reaches us.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.


We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.


Please be advised that our website may contain links to third-party websites. The linked sites are not under the control of Icon Plus, and we are not responsible for the contents or privacy practices of any linked site or any link on a linked site.


We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on the Effective Date.